Terms & Conditions

These Terms govern your use of https://prebaird.com (the “Website”) operated by PREBAIRD PRIVATE LIMITED under the brand MERPAY & PREBAIRD PVT LTD. By using the Website you accept these Terms.

Last updated: 03 September 2026

1. About us

PREBAIRD PRIVATE LIMITED is a company registered in India with PAN AAQCP5700K and GSTIN 19AAQCP5700K1ZY, having its registered office at LR Plot No. 314, 2nd Floor, Kalabari, Near Gas Godown, Sani Mandir, Siliguri, Darjeeling, West Bengal – 734003, India.

2. Nature of the Website

The Website is an informational corporate profile. It describes our services and allows you to submit an enquiry. It is not a transaction platform: no bill payment, fund transfer or financial transaction can be initiated or completed on this Website.

3. Services and agreements

Any service we provide — including participation as an Agent Institution, biller listing support or API access — is governed exclusively by a separate written agreement executed between us and the concerned entity. Nothing on the Website constitutes an offer, commitment, quotation or guarantee of service, pricing or coverage.

4. Accuracy of information

We make reasonable efforts to keep the Website accurate and current. Biller coverage, category availability, network rules and commercial terms change over time. Information on the Website is provided on an “as is” basis without warranty of accuracy, completeness or fitness for a particular purpose, and should be confirmed with us in writing before you rely on it.

5. Acceptable use

Do not use the Website for any unlawful purpose or in breach of applicable law.
Do not attempt to gain unauthorised access to the Website, its servers or connected systems.
Do not scrape, mirror, overload or interfere with the normal operation of the Website.
Do not submit false, misleading or third-party personal information through the enquiry form.
Do not impersonate us or misrepresent an affiliation with us or with the Bharat Connect network.

6. Intellectual property

All content on the Website — text, layout, graphics, logos and code — is owned by or licensed to PREBAIRD PRIVATE LIMITED and is protected by applicable intellectual property law. You may not reproduce, distribute or create derivative works from it without our prior written consent.

“Bharat Connect”, “BBPS” and related marks belong to NPCI Bharat BillPay Ltd. and are referred to here descriptively. Other trademarks referenced belong to their respective owners.

7. Third-party links

The Website may link to third-party websites. We do not control and are not responsible for the content, availability or practices of those sites, and a link does not imply endorsement.

8. Limitation of liability

To the maximum extent permitted by law, PREBAIRD PRIVATE LIMITED, its directors, officers and employees shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business or data, arising out of or in connection with your use of, or inability to use, the Website. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Indemnity

You agree to indemnify us against claims, losses and expenses arising from your breach of these Terms or your unlawful use of the Website.

10. Privacy

Personal information submitted through the Website is handled in accordance with our Privacy Policy, which forms part of these Terms.

11. Changes

We may revise these Terms at any time by publishing an updated version on this page. Continued use of the Website after publication constitutes acceptance of the revised Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to any dispute resolution mechanism in a separate executed agreement, the courts at Siliguri, West Bengal shall have exclusive jurisdiction.

13. Contact

Questions about these Terms may be sent to business@prebaird.com.