Bharat Connect (BBPS) Customer Operating Unit — interoperable bill payments across India

Solutions for Billers

Move collections off the cash counter and onto a nationwide interoperable rail — reachable from every bank app, wallet and agent outlet on the Bharat Connect network.

The Opportunity

Be payable everywhere, without integrating anywhere

When your organisation is listed on Bharat Connect, every customer-side channel on the network can fetch your bill and collect it — bank mobile apps, wallets, fintech platforms and lakhs of retail agent counters. You integrate once, with the network, and inherit all of them.

We work with utilities, NBFCs, insurers, educational institutions, housing societies, hospitals and subscription businesses to structure their bill data, complete network certification and go live — then we stay for the reconciliation, which is where most collection projects actually fail.

UtilitiesElectricity, water, piped gas
Financial institutionsNBFC EMI, credit cards, RD
EducationSchools, colleges, coaching
Societies & associationsMaintenance, club dues
HealthcareHospital and diagnostic billing
InsurancePremium renewals

What listing changes

  • Collections shift from cash to traceable digital modes
  • Standardised bill fetch — no more wrong-amount payments
  • Single settlement file instead of channel-by-channel MIS
  • Fewer walk-ins at your own collection counters
  • Faster credit realisation and cleaner ageing reports
  • Complaints handled through a defined network workflow
Talk to the Biller Team
How It Works

Four moving parts, one clean flow

What happens between a customer walking up to a counter and money reaching your account.

01

Bill fetch

The customer-side channel sends the consumer number to the network, which routes it to your systems for the live amount and due date.

02

Payment

The customer pays by cash, UPI, card, net banking or wallet. The channel confirms the collection to the network.

03

Confirmation

A Bharat Connect reference number is generated, the customer gets an instant receipt, and your system is notified of the credit.

04

Settlement

Funds settle through the central switch on the network's settlement cycle, with a daily file that reconciles line by line.

Getting Listed

What we will need from you

  • Entity registration, PAN, GST and bank account proof
  • Bill format, consumer number structure and validation rules
  • A bill fetch API or an agreed file-based bill upload
  • Categories and sub-categories you want to be listed under
  • Refund, adjustment and complaint handling policy
  • Nominated operations and escalation contacts

If you have no API today

Plenty of billers we work with have collections running on a legacy system, a hosted ERP, or nothing more than a spreadsheet exported every morning. That is workable.

We support scheduled bill file uploads with validation, and can build a thin fetch layer over your existing database so you do not have to rewrite a billing system just to get listed. The goal is to get you collecting digitally now, and modernise the plumbing later.

Want your bills payable at every counter in India?

Tell us your category, monthly collection volume and how your billing system works today. We will map out what listing on Bharat Connect would involve.